Petal Card Phone Numbers and Emails

Toll-Free Number:

  • (855) 697-3825
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Petal Card Emails:

General Info
Media
Press Inquiries
support@petalcard.com
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How to Contact Petal Card Customer Service?

Most Popular Number:

(855) 697-3825
Total calls: 557 Issues resolved: 36 Last call: Feb 14, 2024

What Is the Petal Card Phone Number?

Petal Card customer service phone number is 855 697 3825. This telephone number can be used to reach the support members and ask for help. Clients can address different types of questions including membership, usage of apps and websites, payment issues, technical problems and other requests.
Sometimes the support number can be overloaded with calls. The waiting period can take up to 10-15 minutes. The phone line can be used during working hours which are Monday through Friday from 9 a.m. to 6 p.m. EST. Thus, the alternative way to reach customer service is the Petal Card email support@petalcard.com.

How Do I Contact Petal Card Customer Service via the Website?

To contact the customer service via the site you can use the Petal Card live chat. To get access to the online chat you should press the gray circle at the bottom right down bottom of the page. Provide the type of question you have, your contact details and information about the account.
Users who log in to the account can reach the support team using the chat of the company. AI operates this Petal Card contact option and generates answers in the automatic mode. The online chat serves to address different types of questions, including help with the application and customer support.

Can I Contact the Petal Card Company via the Application?

Clients can contact the Petal Card customer care department using the application. Download it from your mobile application store and log in to the account. If you do not have a personal account, create it by providing the system with contact and personal information. When you have the Petal Card application installed on your device, check within it for a Contact Us or Support section. There you will find the Petal Card email, online chat and phone number of the customer support team.

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Contact Information

Petal Card Website:

Petal Card Help Center:

Corporate Office Address:

Petal Card, Inc.
P.O. Box 980515 483 Broadway, New York, NY 10013
West Sacramento, California 95798
United States

Other Info (opening hours):

Mailing Address:

Payments

P.O. Box 980515

West Sacramento, CA 95798


Documents

MSC – 166931

P.O Box 105168

Atlanta, GA 30348-5168

More contact details

Petal Card Rating Based on 38 Reviews

Rating details

2.0
more details
Customer service
Website
Reliability
Additional Fees

Rating stats

Rating trend

Summary of Petal Card Customer Service Calls

557 TOTAL
CALLS
00:50 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Petal Card?

Payments and Charges Question:

  • “Fraudulent activity on my credit card”
  • “Make a payment”
  • “They made a charge to my account and IS NOT CORRECT !!”

Cards Question:

  • “Credit card”
  • “Lost card”
  • “Tried to apply for new credit card gave all my bank info and now won't let me ac”

Account Question:

  • “Account statement”
  • “Account number”
  • “My account is closed”

Request for Information Question:

  • “Want to talk to them about my bank account”
  • “Talk about my closing account”
  • “About my bill”

Website/ Application Question:

  • “Application information”
  • “Trying to complete my online application but its refusing to allow me to continue using my email because of an error. I am now unable to complete the application process.”
  • “I have problem finish my application”

Activation/ Cancellation Question:

  • “Activate card”
  • “Activate”
  • “I have activated my card online. Has it been sent to me yet?”

Return/ Replace Question:

  • “Return”
  • “Replacement”
  • “I'm trying to make a purchase right now plus I think I have to replace my card”

Product/ Service Question:

  • “My phone broke and I cannot see anything on my screen so I need to call him my payment”
  • “Loan”
  • “My app not working for the pass couple of days now”

Shipping and Delivery Question:

  • “Haven't received my card yet”
  • “Mi Targeta no funciona”
  • “My address changed and I never received my card”

Staff Question:

  • “About service fee”
  • “Customer service”

Other Question:

  • “Inquiring”
  • “Attivate visa”
  • “Dispute”

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